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Networking & IT Infrastructure
CompTIA A+ IT Support
Hardware, operating systems and troubleshooting, on Core 1 (220-1201) and Core 2 (220-1202)
A hands-on classroom course for a first job in IT support. It follows the nine domains of CompTIA's two A+ exams: hardware, networking, mobile devices, virtualization and cloud, and hardware troubleshooting in Core 1; operating systems, security, software troubleshooting and operational procedures in Core 2.
10Modules
BeginnerLevel
3 monthsDuration
COURSE THUMBNAIL
What you will be able to do
Assemble, upgrade and repair desktop and laptop computers
Install and configure operating systems
Set up and troubleshoot small networks and mobile devices
Secure devices and remove malware
Follow professional support procedures
Sit both A+ exams having covered every domain
Course outline
01
Hardware: components, assembly and peripherals
02
Mobile devices
03
Networking
04
Virtualization and cloud computing
05
Hardware and network troubleshooting
06
Operating systems: installation, configuration and command-line tools
07
Security
08
Software troubleshooting
09
Operational procedures
10
Exam-objective review and practice tests
Tools you will use
WindowsLinuxmacOSPC hardware toolkitVirtual machines
What you need
General computer skills
No technical experience needed